Returns & Exchanges

At Ayllón, we want you to be completely satisfied with your purchase. If your garment doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all Ayllón tags attached to ensure the product remains protected during transit.

3

Ship It Back

Affix the prepaid shipping label provided in your portal confirmation and drop off the package at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing